testimonials, success stories, and case studies
automate and elevate your success stories and testimonials
Craft powerful video testimonials and success stories that inspire your prospects to take the next step on their own transformational journey.
Through our done-for-you service, you’ll automate your testimonial gathering process, tell better stories, and spend more time serving your clients when you don’t have to capture or edit your own testimonials.
What We’re About
Experts in Visual Transformations: Your Partner for Capturing Captivating Testimonials
At 262 Creative, we’re experts at helping brands, non-profits, and businesses like yours craft their customer success stories into powerful, transformation-focused video testimonials that capture the hearts (and pocketbooks) of the audience that you want to reach.
Whether you lack the time or skills to create the high-quality testimonials, partnering with us means you don’t need either. We can help capture the full impact your product or service has on your clients’ lives. Then, we’ll craft their stories into emotionally compelling video testimonials, success stories, and case studies that inspire your viewers to take the next step on their own transformational journey.
If you’re ready to show others the amazing transformation that’s possible in their lives and make an even bigger impact with your business, click the button below to schedule your testimonial intake meeting with us!
services
In Person or Online: Crafting Your Success Stories with Expertise
Online Transformational Interviewing
Best for if you have success stories around the world.
We can capture your brand transformations online our dedicated HD video conferencing platform. Save yourself the time and headache of managing finicky online technology, with the added benefit of specialized interviewing and editing that will help you tell a better story. Spend your time getting results for current clients, not interviewing past ones.
On Location Transformational Interviewing
For if you care about brand image and elegance in storytelling.
We can travel to your location to capture full-HD success stories that wow your customers and make your brand look and sound like a leader in your industry. Tell compelling stories that convert leads to sales through beautiful and impactful cinematic video.
Pre Recorded Testimonial Editing
Best for if you already have compelling testimonials, recorded by us or otherwise.
If you lack the time and marketing savvy to cut them into a usable length and format. Spend less time sitting behind a screen editing testimonials and focus on creating more transformations for your customers.
Video Success Story Production
Best for if you have compelling before-after stories about past customer transformations.
We take your recorded testimonial and convert it into an impactful, polished video success story that will inspire your viewers about what’s possible for their own lives. Grow your community, make more sales, and look like the leader in your industry you already are with video success stories that look and sound five stars above the rest!
Video Case Study Production
Want to tell a success story but don’t have a recorded testimonial?
We can tell your story using nothing but a word processor, our editing suite, and a few cups of our favorite local coffee blends. We take care of writing, recording, editing, and designing your case study so you can keep doing what you do best: Getting results for your customers (and not fuddling around in an editing software trying to figure out how to record your voice or add your logo to the end).
Testimonials For Agencies, Coaches, and Freelancers
Are you an agency or contractor who has clients who rely on testimonials and success stories in their marketing?
We offer white-label partnerships to help your clients get impactful testimonials about their successes, and help you to look incredible as a agency or contractor. Simply mark up our services, slap your logo on it, and you’ve got a whole new source of revenue and trust with the clients who you serve!
Case Study: Journey Church Bend Oregon
Helping A Local Church Share Success Stories For Their 11 Million Dollar MORE Campaign
We helped a local Bend, Oregon church to capture powerful testimonies of congregants who donated to their MORE Campaign.
Case Study: model technology solutions
Helping An IT Managed Service Provider Prove Their Ability To Execute On Projects
We helped an IT Managed Service Provider to capture industry-specific before-after transformations they helped their customers to achieve.
Case Study: The Institute
Helping A Womens Empowerment Brand Look Like The Leader In Their Industry That They Are
We helped a leading women’s empowerment brand to elevate their brand image, inspire more women to join their community, and sell $3 million at a single online event while using our success story videos.
From interviewing their most-successful clients, both in-person and online, to editing them into elegant, outcomes-driven reels, we’ve become a safe and trusted storytelling partner for both them and the women who they serve.
Case study: renee claire consulting
Helping A Womens Empowerment Specialist Turn Raw Testimonials Into Compelling Videos for her website
We helped a business consultant turn her set of raw testimonial recordings into a short testimonial reel and welcome video that capture the transformation she offers to her customers.
From strategy to recording to editing her videos, we helped her through the entire process of going from a set of raw, pre-recorded videos to a polished, elegant product that makes her look like a million bucks (and, hopefully, sell that many services as well!).
”
You offer interviews in a way that helped me find things on a deeper level than I had even prepared for.
You would listen to me, reflect back, and ask the next question. That led to a clearer answer than I had originally been prepared to give!
laura hudston
owner | resilient spirit spiritual direction
Capture the Full Depth and Richness of Your Brand Transformation
You have an amazing product or service. It’s made a huge positive impact on the lives of your customers and you want to share those stories with others you can serve. Testimonial videos are a great way to do that, but only if they capture the full transformation someone could experience with you.
Capturing a powerful testimonial is not a basic skill. There’s a very specific way of interviewing people that helps them open up on camera and makes their story sound compelling. Otherwise their testimonial will have a similar vibe to what you’d write in the birthday card of a co-worker you don’t know very well (Classic example, “It’s so nice working with you, hope you have an amazing day!”).
Stand Out In Your Industry and Inspire Your Clients With What Is Possible
What if you had a partner you could always trust to plan, conduct, record, and edit your interviews into the high-impact success stories you envision? Testimonials that:
• Showcase the way your product or service has drastically changed people’s lives for the better.
• Inspire and excite your viewers about what’s possible for their own lives.
• Deepen the level of impact you could have on the world by resonating with a larger audience.
• Made your viewers want to belong to your rich and thriving community.
• Match the quality of the services you offer and the transformations that you can create.
• Boost your leads and sales by giving people the confidence to move forward with you.
how it works
Our Proven Process for Elevating Your Brand Testimonials
01
Conceptualize Your Testimonial Through A Quick Intake Meeting
Spend just twenty minutes sharing your amazing success with us. This form helps you craft the testimonials you want, not just whatever they’ll think to say!
02
Relax And Let Us Handle All The Scheduling
You send enough emails! We’ll take care of scheduling the interview while you sit back, relax, and watch watch us win the trust of your client through our friendly and professional communication.
03
Join The Interview…Or Don’t!
We designed this to be a completely done-for-you service so that you have the freedom to show up to the interview or not, depending on your availability.
Nervous about us doing it alone? Don’t be. We’ve done hundreds of interviews, and people always tell us how they feel safe, relaxed, and enjoy themselves when we talk to them.
04
Serve More Clients While We Process Your Testimonials
Whether we’re making a full video success story or just delivering you polished text testimonials, you do the same amount of work: Next to none! Keep serving your clients and getting more wins while we take care of all the editing.
05
Polish Your Testimonials Through Our Proven Review Process
We keep you in the loop at every step with our proven 3-step review process. Through this process, you’ll monitor your videos being edited, feel confident at every step, and help craft the end product while doing none of the actual work to get it there.
06
Get Support In Using Our Finished Success Stories In Your Marketing
Once we deliver your videos, we can help you to load them onto your website, Vimeo, YouTube, social media, or wherever else you need.
With 262 Creative, you’ll spend more time serving your customers and less pulling your hair out while trying to embed your videos on your site.
”
I am at a loss for words, and I literally had to wipe tears from my eyes. I so appreciate your thoughtfulness, attention, and care for how you shared my story.
What a beautiful gift you have! Thank you again.
Adria Kitchens
Coach, The Institute for Women-Centered Coaching, Training and Leadershiip
our uniques
Your testimonials could be more powerful.
Want to capture testimonials that don’t sound similar to how your kids respond when you ask about their day at school? (“It was good, I guess…”)
Incorporate these three elements, like we do:
Transformational Interviewing
Ask interview questions that capture the full before-after transition a person experienced because of your product or service.
Interviewing Safety
Approach and conduct the interview in a way that allows and encourages the interviewee to open up to you.
Marketing Informed Editing
Use marketing-informed techniques to develop a persuasive storyline with a compelling call to action.
Benefits
Greater Impact
Tell better stories and showcase your transformations in a proven way to impact your viewers and inspire them to take the next step on their own transformational journey.
Higher Revenue
Better storytelling and world-building through impactful testimonials means more leads, sales, and better ROI.
Elevated Brand Image
Capture the full depth and richness of your brand transformation. Make your brand seem top-tier and win the respect and relationship of the highest-quality prospects.
Industry Leadership
Stand out in your industry by using the gold-standard of a top-tier brand: High quality visual storytelling.
More Client Focus
You get to focus on getting results for your clients when you delegate capturing their success stories after you’re done. Done-for-you process from concept to production to editing to delivery.
”
I never again want to do interviews in any other way!
director of marketing, coo
a leading women’s empowerment brand
A note from lead producer Will Bowman:
I love hearing and telling people’s stories. I have a knack for seeing the structures of someone’s story and helping them to relax enough to tell it on camera. Interviewing became one of my favorite activities – one I missed when I left my job at a small Eastern Oregon production and news house to start my own business.
As my business grew, I started editing Zoom recorded testimonial videos for my clients. Most of the recordings were low-quality (it was Zoom after all…) and had no continuity between events, products, or interviewing strategy. They never had that “wow” factor because the interviewers didn’t understand what questions to ask.
I still managed to create compelling videos that my client was happy with, but I was never fully satisfied with. Simple changes to the interview process would’ve made a world of difference, but that wasn’t in my jurisdiction as a remote contractor. Until one day…
Impressed with the quality of my Zoom recorded testimonial videos, my client asked me to record live testimonials and event footage on location in Hood River, OR. While filming, I realized I could finally help elevate the story quality of their testimonials. I started asking questions that helped the lead interviewer fill in the gaps and capture the full transformation the person experienced.
As we continued filming, the interviewer used my questions to get the powerful testimonials she really wanted. Even though she was a skilled marketing director who had taken her business to 3-5 million dollars a year, she was getting better testimonials than ever before. She said, “I never want to do testimonials in any way except the way we did them again.”
basic video testimonial package
Capture one client’s complete transformational success story. Get unlimited video and text testimonial snippets for your website, social media, and marketing.
Done-For-You Interview Scheduling ($100 value)
1 Online Transformational Interview ($700 value)
Unlimited Text Quotes ($300 value)
Unlimited Video Snippets ($300 value)
Color & Sound Balancing ($150 value)
Clean, Professional Graphics ($350 value)
16x9 and 1x1 Formats ($200 value)
Carbon-Negative Through Tree Planting (Priceless)
$499/Interview
Total Value: $2,300
case study or success story edit
Tell one client’s entire before-after story in a single video. Wow your prospects with the transformation they could experience through your services.
1 Success story or case study video ($1,500 Value)
Everything in basic package ($2,300 Value)
Marketing-informed video editing ($1,000 value)
Brand-relevant music ($50 value)
Brand-style benefits titling (100 value)
Personalized b-roll ($200 value)
Royalty-free guarantee ($200 value)
10+ versions for website and ads ($1500 value)
$1999/Video
Total Value: $6,850
multi-testimonial results reel
Inspire your viewers with the huge outcomes that are possible for their lives. Cut together multiple interviews into a single, results-driven reel.
Everything in basic & edit package ($5,350 value)
Multiple client interviews
Results- and outcomes-focused storytelling
Custom Pricing
Available After Intake Meeting
on-location production
Elevate your brand image and the quality of your testimonial even more with on-location HD production of your testimonial.
Everything in basic & edit package ($5,350 value)
On-location, HD video production
Studio quality sound and lighting
On-location direction for client being interviewed
Custom Pricing
Available After Intake Meeting
Contact us
Give Us 20 Minutes, And You Will Get a Set of Impactful, Compelling Testimonials
Are you ready to finally show how powerful and impactful your product or service is? Wish you had someone who could take your clients’ amazing success stories and turn them into beautiful, compelling videos that inspire others?
It’s very simple! Book a 20 minute intake meeting with our lead producer, Will Bowman. During this call, we’ll gather information about:
- Who you want us to interview.
- What you’d like us to focus on, and the story you want us to tell.
- What you’d like the final output of the interview to be.
- What you’ll do with it once it’s complete.
Once the call is complete, we’ll take care of scheduling, interviewing, and processing the interview! We’ll deliver you your final videos once everything is complete!
Sustainability
Your Testimonial Production Will Plant Trees
When we work together, we track all of your project emissions and offset them by 125% through partnership with One Tree Planted.
Call us tree-huggers, hippies, or ecoNazis (actually, please don’t call us that…). We feel great knowing that your next production will help plant planet-cooling forests perfect for hiking, biking, running, exploring, and otherwise enjoying. And you should too!
the art of the interview
If You Listen to Podcasts, You Too Can Masterfully Capture Testimonials
Want to be a better interviewer? In our podcast The Art of the Interview, you’ll learn tips, tricks, techniques, and mindsets to adopt to create safety, depth, and impact through your own interviewing.
Lead producer Will Bowman shares his knowledge from doing hundreds of interviews as a news producer, online talk-show host, and now marketing-informed video producer.
F.A.Q.s
How long will it take to turn over my testimonial media?
A testimonial generally takes a month to turn over from the moment we interview your client. That being said, we might be able to accommodate a shorter deadline with enough prior discussion if the timeline fits within our process. Each step of our process is designed to maximize the success of your project. In our experience, cutting corners for speed means more production stress for everyone and less impactful results from the testimonials in the end. If you need a set of videos faster than our process can meet, we completely understand. But we also might not be the best fit for your needs.
Can I be a part of the testimonial recording?
It can be nerve racking to trust a third-party in the same room with the clients who you serve! We of all people understand that safety and trust are big components of getting quality interviews.
That said, we’re beyond happy to have you be a part of the interview if you have the time. Having a trusted party in the room can go a long way to helping the client feel safe, relaxed, and open with the highs and lows of their transformational journey.
We do have a policy that we lead the interview. What does that mean? We lead the conversation, bring (most of) the questions for the interview, provide the structure, and create and hold the space for your client. Over the years, we’ve learned that having clear leadership in an interview setting creates safety and openness, and we’re experienced and trained to provide just that.
However, if you have questions or more details that you want to gather, we’re happy to make space inside of the structure that we create for you to do so!
If you can’t join us, don’t worry. We’re trained in techniques learned from studying and practicing the disciplines of interviewing, human psychology, marketing, and hospitality which will make your client feel as relaxed and comfortable as possible, even on our own. Whether you’re in the room or not, we’ll treat your client with respect, dignity, safety, and professionalism while we capture the best version of their story that’s possible!
I'd rather hire a local producer to produce my testimonial
Awesome! We’re big fans of hiring local and investing in your community. To get the most value out of your project, we recommend looking for a producer with these attributes:
- Relational – They have ongoing partnerships with other local brands and offer support after the project is complete.
- Marketing-Informed – They understand the principles of psychology that inspire people to take action. A lot of producers can make a nice video, but only those with some marketing know-how can craft a really compelling video that moves people.
- Impressive Portfolio – They have samples samples of projects that you visually enjoy and/or match what you envisioned. Don’t just go off any big names they’ve served. Plenty of mediocre videos have been made for big brands too.
If you can find a local producer that fits these boxes, you should hire them. If not, we can produce videos anywhere in the United States that will elevate your brand and get results for a long time.
I'm nervous about spending money on a video
Investments are nerve-wracking, especially when you’re not sure if it will get the results you want. But the good news is that a producer who charges more can only do so because their processes and end products are better.
Our process has been designed to make sure you get the product and results you want. We want you to feel confident and excited about your project’s progress and direction before moving on to the next step. We know we’re asking you to make an investment, so we’ll do everything we can to make sure the results delight you.